Main Office

3820 Raeford Road
Fayetteville, NC 28304
(910) 323-3045 [office]
Hope Mills Road Office
2228 Hope Mills Road
Fayetteville, NC 28304
(910) 423-3820 [office]
Yadkin Road Office
5310 Yadkin Road
Fayetteville, NC 28303
(910) 487-0044 [office]
Sanford Office
335 Wilson Road
Sanford, NC 27332
(919) 775-5618 [office]
Lumberton Office
522 Liberty Hill Road
Lumberton, NC 28358
(910) 739-4980 [office]
Apex Office
1111 Pemberton Hill Road
Ste 102
Apex, NC 27502
(919) 387-0560 [office]
Clinton Office
308 Beaman Street
Clinton, NC 28328
(910) 592-3108 [office]

 
 
 

Billing, Payments & Claims


Here’s your resource for Billing, Payment Options & Claims information  Simply scroll down the list of our insurance carriers, find the insurance company who provides your insurance coverage & check out the relevant information.

Before you use these resources, we encourage you to keep a couple things in mind

  • A number of our companies have moved to providing our customers with online billing & policy information programs.  Most of these require online registration.  We encourage you to use these online resources, but if you should have any questions, please feel free to contact us!
  • Once you sign up for an insurance company’s online billing & policy information programs, please make note of your user name, login password, etc.. We will not have access to this information.
  • Also, as you will notice, most of our insurance companies offer direct claims lines.  However, we at the Insurance Service Center prefer to have direct involvement with our insureds when they need us most  So we encourage you to allow us to be the first to know if you need to submit a claim by contacting us.
  • And finally, for all correspondence, whether it be a payments mailed directly to the insurance company or an online claim submission, make sure to include your name or business’ name & your policy #.

Choose your Company

 

 

 

Zenith

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Alliance Mutual

Mail a Payment

1000 Revolution Mill Drive

Studio 1

Greensboro, NC 27405

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online

Click Here!

Submit a Claim


Mail a Payment

3820 109th Street

Department 5601

Des Moines, IA 50391-5601

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online

Click Here!

Pay by Phone

(800) 282-1446

Submit a Claim

(800) 282-1446

Mail a Payment

Amerisafe
2301 Hwy 190 West
DeRidder, LA 70634

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online

Click Here!

Pay a Bill by Phone

(800) 256-9052

Submit a Claim

(800) 699-6240


Mail a Payment

Technology Insurance Company

PO Box 31520

Cleveland, OH 44131

Technology Insurance Companies

For overnight mail payments
5800 Lombardo Center
Cleveland, OH 44131

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill by Phone

(877) 528-7878

Submit a Claim

Review Company Guidelines

(866) 272-9267

AmTrustclaims@qrm-inc.com

(877) 669-9140 Fax


Mail a Payment

Auto Owners

Premium Collections

PO Box 30315

Lansing, MI 48909-7815

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online

Click Here!

Pay a Bill by Phone

(877) 288-8740
Submit a Claim Call your Local ISC Office!

(888) 252-4626

(888)-ClaimAO

<<Choose Another Company


Mail a Payment

Builders Mutual Insurance Company

Builders Best Bill Payments (CPP, Auto, Builders Risk, Umbrella)
PO Box 900027
Raleigh, NC 27675-0027

Builders Mutual Insurance Company

WorkSafe Self-Reporting Worksheets
PO Box 900017
Raleigh, NC 27675-0017

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay by Phone

(800) 809-4858

Submit a Claim

Call your Local ISC Office!

(800) 809-4862

(919) 845-9385 Fax


Mail a Payment

CNA Surety
8137 Innovation Way
Chicago, IL 60682-0080

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Submit a Claim

Call your Local ISC Office!

Mail a Payment

Companion Property & Casualty Insurance Group
PO Box 100165
Columbia, SC 29202

Companion Property & Casualty Insurance Group

For overnight mail payments

51 Clemson Rd.

Columbia, SC 29229

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 845-2724 x 2

(877) 379-7389 Fax


Encompass

Mail a Payment

Encompass Insurance
PO Box 3576
Akron, OH 44309-3576

Encompass Insurance

For overnight mail payments
75 Executive Pkwy Hudson, OH 44237

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!

Pay by Phone

(866) 430-2916

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 588-7400


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Manage your Policy Click Here!
Pay a Bill Online Make a One Time Payment!

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 435-7764

(877) 732-5266 en Español

(877) 379-7389 Fax


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 527-3907

(877) 452-3957 Fax


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Manage your Policy Click Here!
Pay a Bill Online Click Here!

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 468-3466

(877) 452-3957 Fax


Mail a Payment

GuideOne Insurance
P.O. Box 14599
Des Moines, IA 50306

GuideOne Insurance

For overnight mail payments
Attention: Centralized Receipts
1111 Ashworth Road
West Des Moines, IA 50265

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!

Submit a Claim

Call your Local ISC Office!

(888) 748-4326


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!

Submit a Claim

Call your Local ISC Office!

Review Company Guidelines

(336) 869-3000

(800) 869-3999
(336) 870-2514 After Hours Telephone

Claims@iSurity.com

(336) 869-7064 Fax


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Submit a Claim Call your Local ISC Office!

File a Homeowners Claim Online!

File an Auto Claim Online!

(888) 252–2799

Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Submit a Claim Call your Local ISC Office!

File a Claim Online!

(866) 847-8872
support@keyrisk.com

(336) 605-7502 Fax


Mail a Payment

Lititz Mutual Insurance Company

PO Box 1700

Lititz, PA 17543-7100

Lititz Mutual Insurance Company

For overnight mail payments

2 North Broad Street  

Lititz PA 17543

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Submit a Claim Call your Local ISC Office!

(800) 626-4751

claims@lititzmutual.com


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Submit a Claim Call your Local ISC Office!
(800) 854-6011

Mail a Payment

The Main Street America Group
P.O. Box 2004
Keene, N.H. 03431

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone (800) 611-0958

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(877) 425-2467


Mail a Payment

OneBeacon Insurance
Post Office Box 4002
Woburn, MA 01888-4002

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone (877) 434-3900

Submit a Claim

Call your Local ISC Office!

(877) 248-3455


Mail a Payment

Penn National Insurance

[For Accounts not in Pending Cancellation Status]
P.O. Box 13746
Philadelphia,  PA 19101-3746

Direct Bill Services

[For Accounts in Pending Cancellation Status]
Penn National Insurance
P.O. Box 2257
Harrisburg,  PA 17105-2257

Direct Bill Services
Penn National Insurance

[For Payments w/out Remittance Stub]
P.O. Box 2257
Harrisburg,  PA 17105-2257

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone

(800) 766-2245

Submit a Claim Call your Local ISC Office!
File a Claim Online!
(800) 766-2245

Progressive

Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone (800) 876-5581

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 274-4499


Mail a Payment

State Auto Insurance Companies
PO Box 182738
Columbus OH 43218-2738

State Auto Insurance Companies
For overnight mail payments

518 E. Broad St.
Columbus OH 43215

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone (800) 444-9950 x 5188

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 766-1853


Mail a Payment

Stonewood Insurance Company

Raleigh, NC 27624-7488
Post Office Box 97488

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Submit a Claim

Call your Local ISC Office!

(800) 780-7454


Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone (800) 288-8050

Submit a Claim

Call your Local ISC Office!

(800) 288-8050


Victoria

Mail a Payment

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!

Submit a Claim

Call your Local ISC Office!

(800) 926-3168


Mail a Payment

900 West Trade Street,
Suite 600
Charlotte, NC 28202

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay by Phone (800) 200-2667

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 440-5020


Mail a Payment

 

Insurance Service Center

PO Box 40736

Fayetteville, NC 28309

Pay a Bill Online Click Here!
Pay by Phone (877) 434-3900

Submit a Claim

Call your Local ISC Office!
File a Claim Online!

(800) 987-3373

USZ CareCenter@Zurichna.com

(877) 962-2567 Fax


 
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