At the Insurance Service Center we have an unyielding commitment to customer service. Since opening the doors of our office in 1975, ISC has become synonymous with quality products, treating our customers with the utmost care and respect, and a knowledgeable, well-trained staff. All of our agents are ready to help you with your insurance needs, whether its personal or business.

Our Core Values

Our core values exemplify the honesty, integrity and hard-work central to our philosophy and lie as the foundation of the ISC’s success and growth.

  • We believe quality service is essential to the success of our agency. Customer satisfaction is foremost in our consideration. To this end, we portray professionalism, dependability and integrity.
  • We consistently serve our customers with the utmost attention. We are courteous, respectful and understanding while servicing current customers and soliciting new business. We believe superior and unique service attracts and retains customers.
  • We believe that employees who embrace teamwork, share responsibility and support each other help to provide the best service for our customer base. We promote teamwork and initiative.
  • We build strong relationships with our insurance carriers’ underwriting departments in order to effectively meet our customers’ needs. We stay informed of company procedures and changes within the insurance industry.

Our main office, conveniently located on Raeford Road near The All-American Expressway, allows us to service many families and businesses in the Fayetteville area. We’re always happy to help new customers! Simply fill out the form below to contact our Fayetteville office, or call us directly at (910) 893-5707. We look forward to hearing from you!

View Trusted Choice Agency Profile

Main Office

3820 Raeford Road
Fayetteville, NC 28304
Email this office!
(910) 323-3045 [office]
(800) 259-8727 [toll free](910) 323-3796 [fax]

Please fill out the form below to contact this office!

JOHNL 000John L. Canady
(910) 401-9199 [direct]
(910) 323-3796 [fax]
Email John L.
DAVIDC 000David B. Canady, CIC
Vice President
(910) 401-9200 [direct]
(910) 323-3796 [fax]
Email David!
milani J. Milani Richards,

Operations Manager
(910) 401-9180 [direct]
(910) 323-3796 [fax]
Email Milani!
comingsoonAngela Garcia
Executive Assistant
(910) 401-9170 [direct]
(910) 323-3796 [fax]
Email Angela
brendacashwellBrenda Cashwell
(910) 401-9220 [direct]
(910) 323-3796 [fax]
Email Brenda


Personal Account Managers

janetinman 2013Janet Inman
Personal Account Manager
(910) 401-9238 [direct]
(910) 323-3796 [fax]
Email Janet
katietrahan 2013Katie Trahan, CISR
Personal Account Manager
(910) 401-9177 [direct]
(910) 323-3796 [fax]
Email Katie
comingsoonMelissa Muffett-Fenski
Personal Account Manager
(910) 401-9193 [direct]
(910) 323-3796 [fax]
Email Melissa
comingsoonSusan Bullock
Personal Account Manager
(910) 401-9242 [direct]
(910) 323-3796 [fax]
Email Susan
comingsoonLaura Rich
Personal Account Manager
(910) 401-9173 [direct]
(910) 323-3796 [fax]
Email Laura

comingsoonChristine Minor
Personal Account Manager
(910) 401-9248 [direct]
(910) 323-3796 [fax]
Email Christine
comingsoonJessica Hilburn
Personal Account Manager
(910) 401-9190 [direct]
(910) 323-3796 [fax]
Email Jessica

Commercial Account Managers

SARAGIBSON 000Sara Gibson, CISR Elite
Commercial Account Manager
(910) 401-9197 [direct]
(910) 323-3796 [fax]
Email Sara!
Read Sara’s Praises!
sheila 01292013Sheilla Redd, CWCS
Commercial Account Manager
(910) 401-9202 [direct]
(910) 323-3796 [fax]
Email Sheilla!
comingsoonSara Klamer
Commercial Account Manager
(910) 401-9204 [direct]
(910) 323-3796 [fax]
Email Sara
comingsoonErin Dove
Commercial Marketing Coordinator
(910) 401-9226 [direct]
(910) 323-3796 [fax]
Email Erin


heather2Heather Hysell
(910) 323-3045 [direct]
(910) 323-3796 [fax]
Email Heather!
comingsoonMilagros Ramos
Marketing Assistant
(910) 401-9164 [direct]
(910) 323-3796 [fax]
Email Milagros


comingsoonLiza Ratley
Marketing Agent
(910) 401- 9213 [direct]
(910) 323-3796 [fax]
Email Liza
StephanieFoley 000Stephanie Foley, CISR
Marketing Agent
(910) 401-9191 [direct]
(910) 323-3796 [fax]
(910) 977-7109 [mobile]
Email Stephanie!
MALCOMFIELDS 000Malcolm Fields
(910) 401-9218 [direct]
(910) 323-3796 [fax]
(910) 818-0186 [mobile]
Email Malcolm!
john mcallisterJohn McAllister
(910) 401-9224 [direct]
(910) 323-3796 [fax]
(910) 286-7802 [mobile]
Email John!